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9 Ways to Keep (or Find) Your Sanity Under Stress

leadership

Do Small Businesses Need a Business Model?

A couple of weeks ago, I asked the owners of a thriving, rapidly growing small business if they have an organizational chart. No big surprise, but their eyes glazed over instantly, - as do mine every time I’m asked to [...]

7 Simple Steps to Running a Strengths-Based Business

Over the years, I’ve noticed a pattern in clients who feel frustrated with their employees. Unbeknownst to them, their expectations are often unreasonable. They expect their employees to perform their jobs with a particular style, quality, and timeline – comparable [...]

Great Employees Aren’t Born…They’re Groomed: Coach Your Employees to Success

My recent posts have focused on innovative tools to help you encourage and extract the very best from every employee while simultaneously improving the quality and consistency of your product and corporate culture. One-on-one coaching is an effective way to [...]

Marketing Nightmare: Turning Fans to Foes

The Great Chicago Fire struck twice. Once in 1871 and once again last night. The first time Chicago (and it’s brand) needed to be repaired. Now, I’m afraid it’s a small business who’s reputation needs to be saved. Both incidents [...]