A couple of weeks ago, I asked the owners of a thriving, rapidly growing small business if they have an organizational chart. No big surprise, but their eyes glazed over instantly, - as do mine every time I’m asked to [...]
IS YOUR BUSINESS RUNNING YOU? Save yourself with your FREE 9-point 'Checklist to Sanity'...if your booming business is driving you bonkers
9 Ways to Keep (or Find) Your Sanity Under Stress
leadership

7 Simple Steps to Running a Strengths-Based Business
Over the years, I’ve noticed a pattern in clients who feel frustrated with their employees. Unbeknownst to them, their expectations are often unreasonable. They expect their employees to perform their jobs with a particular style, quality, and timeline – comparable [...]

Great Employees Aren’t Born…They’re Groomed: Coach Your Employees to Success
My recent posts have focused on innovative tools to help you encourage and extract the very best from every employee while simultaneously improving the quality and consistency of your product and corporate culture. One-on-one coaching is an effective way to [...]

Marketing Nightmare: Turning Fans to Foes
The Great Chicago Fire struck twice. Once in 1871 and once again last night. The first time Chicago (and it’s brand) needed to be repaired. Now, I’m afraid it’s a small business who’s reputation needs to be saved. Both incidents [...]